We are living in a service-centric world where enterprises
are leveraging a host of multimedia applications to address their customers' requirements.
While meeting the demands of end users is a top priority for them, they must do
so within budgetary restrictions. In emerging IT hubs like Tampa, more and more
managed service providers have come up with new outsourcing models that would
allow these companies to do just that. These new-age business models involve
forging strategic partnerships for risk sharing. These services pave the way
for the emergence of new frameworks that would, in turn, enable entrepreneurs to
roll out a portfolio of innovative services for savvy customers. So, what
prompted the evolution of managed IT services in Tampa and other places? Let’s
find out.
In the nascent stage of managed services, MSPs mainly
provided hardware and software for their clients. They used to deliver their
services through data centers and command/control facilities, and customized
tools. Since all these required costly investments, MSP services were pricey
and, as a result, more suitable for the big enterprises. Most of the managed
service offerings were out of the reach of SMBs.
The advent of remote monitoring and management (RMM) tools
changed this scenario. RMM paved the way for the emergence of small-size value-added
resellers (VARs) that set up their managed IT services businesses. RMM tools
allow these VARs to deliver a host of services to their remote clients over the
Internet without having to establish costly data center infrastructure. Their
services include emergency online repairing of PCs, servers, and other hardware
among the others. When done on site, these jobs involve spending a lot of time
and resources. But the VAR model helps to make it cost-effective.
Today, the MSP model has matured further, thanks to the easy
access to third-party RMM and NOC products. These allow MSPs to partner with reliable
and scalable businesses – ones that have the technical capabilities to maintain
the infrastructure and provide technological support.
Today's MSPs can thus help their customers focus on their
core businesses to grow revenues. They, in turn, partner with third-parties to
overcome the cost and labor challenges. This arrangement allows MSPs to build
their accounts for the full-scale utilization of their advanced service
offerings.
No business these days can do without the IT support. If you
lack the resource for maintaining a separate IT team, outsource the job to
experts. New-age MSP models will allow you to drive growth and serve your
clients better, without having to break your bank. In a city like Tampa, you
can find many efficient managed IT service providers. However, research the market before selecting your MSP partner.