The Transformation of Managed IT Services from a Highly Expensive to Cost-Effective Outsourcing Model

We are living in a service-centric world where enterprises are leveraging a host of multimedia applications to address their customers' requirements. While meeting the demands of end users is a top priority for them, they must do so within budgetary restrictions. In emerging IT hubs like Tampa, more and more managed service providers have come up with new outsourcing models that would allow these companies to do just that. These new-age business models involve forging strategic partnerships for risk sharing. These services pave the way for the emergence of new frameworks that would, in turn, enable entrepreneurs to roll out a portfolio of innovative services for savvy customers. So, what prompted the evolution of managed IT services in Tampa and other places? Let’s find out.

In the nascent stage of managed services, MSPs mainly provided hardware and software for their clients. They used to deliver their services through data centers and command/control facilities, and customized tools. Since all these required costly investments, MSP services were pricey and, as a result, more suitable for the big enterprises. Most of the managed service offerings were out of the reach of SMBs.

The advent of remote monitoring and management (RMM) tools changed this scenario. RMM paved the way for the emergence of small-size value-added resellers (VARs) that set up their managed IT services businesses. RMM tools allow these VARs to deliver a host of services to their remote clients over the Internet without having to establish costly data center infrastructure. Their services include emergency online repairing of PCs, servers, and other hardware among the others. When done on site, these jobs involve spending a lot of time and resources. But the VAR model helps to make it cost-effective.

Today, the MSP model has matured further, thanks to the easy access to third-party RMM and NOC products. These allow MSPs to partner with reliable and scalable businesses – ones that have the technical capabilities to maintain the infrastructure and provide technological support.

Today's MSPs can thus help their customers focus on their core businesses to grow revenues. They, in turn, partner with third-parties to overcome the cost and labor challenges. This arrangement allows MSPs to build their accounts for the full-scale utilization of their advanced service offerings.

No business these days can do without the IT support. If you lack the resource for maintaining a separate IT team, outsource the job to experts. New-age MSP models will allow you to drive growth and serve your clients better, without having to break your bank. In a city like Tampa, you can find many efficient managed IT service providers. However, research the market before selecting your MSP partner.