Small
to medium-sized businesses in Tampa are now becoming more reliant on
outsourced services as the city has experienced rapid business
growth, increase in the demand for IT solutions and a variety of
choices for consumers, of late. When it comes to IT support in Tampa,
VoIP services is the buzzword today. As far as the VoIP market is
concerned, it will expand in 2016. Therefore, for companies looking
for such solutions, it's imperative that they learn about the three
of the most important VoIP trends of 2016.
1.
Integration of Cloud with Enterprise Software
VoIP
is dominating the public switch telephone network (PSTN) system
simply because it's based on IP technology and not circuit switching.
Most companies are now shifting to SaaS for different departments and
their requirements. VoIP solutions are essential for contact centers,
CRM and helpdesk management systems. The enterprises are integrating
their VoIP systems with cloud-based application software.
2.
Transition to Cloud PBX/Hosted VoIP
More
enterprises are likely to move towards hosted VoIP/cloud because of
little maintenance and reduced expenditures. This is a positive sign
as companies are moving from conventional business strategies to IP
enabled technology. Why small businesses alone, even bigger
organizations will leverage cloud PBX systems as sellers improve
their infrastructure to meet increasing demand. Cloud PBX makes more
business sense as there are more customization options.
3.
Mobile VoIP Will Dominate
Today,
employees need to collaborate and stay in constant touch with the
other staff of their organization irrespective of their present
location. Laptops, smart phones, wearable devices and tablets are now
an intrinsic part of the modern workforce. Though businesses have
relied on desk phones while moving to VoIP, mobile integration will
dominate in 2016. Mobile VoIP applications will no longer be
optional, but a necessity for employees.
If
you are looking for IT support in Tampa, VoIP solutions are something worthconsidering.
Expect more trends and innovations for VoIP systems in 2016 and
beyond.
